FORTINET / SERVICES
A network that works. A team that has your back.
Every equipment purchase includes a pre-deployment and post-deployment call with our certified engineers. While placing your network equipment order, select the service option that fits how much you want our team to handle.
INCLUDED WITH EVERY PURCHASE
A pre-deployment planning call and a post-deployment follow-up call with our certified engineers are included whichever offer you select.
CHOOSE YOUR LEVEL OF COVERAGE
Select the support level for your equipment order.
01 / DEPLOY
Ready-to-Plug
Your equipment arrives prepared for a cleaner first deployment. Your team or integrator handles the rack and connection; we take care of the bench work before it ships.
Base configuration · recommended firmware · clean policy set · saved backup · one-page network diagram
02 / MANAGE
Managed Fabric
Everything in Ready-to-Plug, plus a scheduled cutover and the recurring checks that keep your Fortinet environment current, visible, and accountable.
8-hour cutover day · Fortinet firmware patching · monthly health and log review · quarterly vulnerability and exposure report · license and renewal tracking
If we miss a critical patch or monthly review, that month is free.
03 / SUPPORT
Managed Fabric + Support
Everything in Managed Fabric, with a direct line to the team behind your network when questions, incidents, or changes arise.
Cutover-day and next-business-day support · weekday support line, 8 AM–5 PM Pacific · 4-hour response SLA · 8 included support hours per contract year
BEYOND THE CUTOVER
Know what’s happening before it becomes a problem.
Managed plans pair a monthly review of firewall health, threats, log activity, policies, and interfaces with a quarterly view of your external exposure and internal vulnerabilities. You get a clear risk trend, priority issues, and recommendations for what to address next.
One relationship. A clearer path forward.
Managed customers receive preferred hardware purchasing terms on the initial order and future equipment. We also track licenses and renewals, so your protection has a plan beyond installation. No longer will you be surprised with licensing renewals or outages caused by licensing expiration, AMIS supports you the entire path in managing your network infrastructure.
Choose your offer with your equipment order.
Select your preferred option in the network equipment request. We’ll confirm the right scope for your sites and follow up with a tailored quote.
Select an offer with your order
Final scope, scan authorization, asset coverage, support terms, and scheduling are confirmed in the service agreement. Quarterly scanning is planned around approved assets and maintenance windows.